Front of a car damaged in an accident

Insurance & Repair

We handle body repair and insurance-covered accident repairs.

  • 24/7, 365 days a year — nights and holidays too

    Sompo Japan's accident reporting and roadside assistance are available 24 hours a day, 365 days a year. You're covered even outside our business hours.

  • Sompo Japan agency

    We handle insurance consultations and paperwork directly, as an agency.

  • We'll quote your premium even if you're insured elsewhere

    We also provide premium comparisons for customers currently insured with other companies, such as JA Kyosai or Mitsui Sumitomo Insurance.

Accidents happen suddenly, and it's natural to feel shaken. Please call Hamaoka Shoten first. After we check your vehicle's condition, we'll take over communicating with your insurance company on your behalf, so you can leave it to us with peace of mind. Repair costs vary depending on the circumstances of the accident and parts availability, so please contact us first for details.

Request a Free Estimate — Toll-Free (Japan only) 0120-24-0502

For Urgent Nighttime or Holiday Situations (Sompo Japan Policyholders)

Hamaoka Shoten is a Sompo Japan agency. If you can't reach Hamaoka Shoten outside business hours, you can also contact Sompo Japan's Accident Reporting Center or Roadside Assistance (towing) directly (both available 24 hours a day, 365 days a year).

Accident Reporting Center

0120-256-110

Roadside Assistance (Towing)

0120-365-110

What We Offer

Body repair work in progress Body & Paint Repair We restore accident-damaged bodywork to its original condition using skilled techniques.
Image of a loaner car (gray compact car) Free Loaner Cars We provide free loaner cars during the repair period.
Speaking with an insurance company by phone Insurance Company Coordination After checking your vehicle's condition, we'll take over handling the claim with your insurance company. Feel free to ask us even if you're not sure where to start.
Inspecting the engine compartment Free Estimates We provide a free estimate first, taking parts availability into account as well.

Photo (Body & Paint Repair): Wikimedia Commons (Ildar Sagdejev, CC BY-SA 4.0) / Photo (Free Loaner Cars): Wikimedia Commons (Tokumeigakarinoaoshima, CC BY-SA 4.0)

From Consultation to Completed Repair

  1. 1

    Contact Us First

    If you've been in an accident, please call Hamaoka Shoten first.

  2. 2

    Vehicle Check & Estimate

    We'll check your vehicle's condition and provide a free estimate.

  3. 3

    Handoff to Your Insurance Company

    After checking your vehicle's condition, we'll take over handling the claim with your insurance company.

  4. 4

    Repair & Bodywork

    We carry out repairs using skilled techniques. A loaner car will be provided during the repair period.

  5. 5

    Vehicle Return

    Once the repair is complete, we'll return your vehicle to you.

Photo (Vehicle Return): kaboompics (via Pexels, Wikimedia Commons, CC0)

※ Repair costs vary depending on the circumstances of the accident and parts availability. Estimates are free, so please feel free to consult us.

Call Us First to Discuss — Toll-Free (Japan only) 0120-24-0502

Sompo Japan Auto Insurance Estimate Form

If you're currently insured with another company's auto insurance — such as JA Kyosai (agricultural cooperative insurance) or Mitsui Sumitomo Insurance — we can provide an estimate for switching to a policy through Hamaoka Shoten (a Sompo Japan agency). Feel free to ask even if you're just wondering how it compares to your current policy. If you're not in a hurry, you're also welcome to use the form below.

The personal information you enter will be handled in accordance with our Privacy Policy.

※ Since an official quote requires confirming your no-claim discount grade and detailed coverage information, we will follow up with you at a later date.

Self-Service Gas Stations (2 locations)

Photo: Wikimedia Commons (Santeri Viinamäki, CC BY-SA 4.0)

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